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A Framework proposal for monitoring and evaluating training in ERP implementation project

Author
Esteves, J.; Pastor, J.; Casanovas, J.
Type of activity
Report
Date
2003-02
Code
LSI-02-57-R
Repository
http://hdl.handle.net/2117/97426 Open in new window
Abstract
During the last years some researchers have studied the topic of critical success factors in ERP implementations, out of which 'training' is cited as one of the most ones. Up to this moment, there is not enough research on the management and operationalization of critical success factors within ERP implementation projects.
Citation
Esteves, J., Pastor, J., Casanovas, J. "A Framework proposal for monitoring and evaluating training in ERP implementation project". 2003.
Keywords
Critical success factors, ERP implementations, Enterprise resource planning, GQM, Training metrics
Group of research
IMP - Information Modelling and Processing
inLab FIB

Participants

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