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Role and importance of Business Processes in the implementation of CRM Systems

Author
Bibiano, L.; Pastor, J.; Mayol, E.
Type of activity
Presentation of work at congresses
Name of edition
Taller de Procesos de Negocio e Ingeniería del Software, en JISBD'07 (CEDI'07)
Date of publication
2007
Book of congress proceedings
Proceedings of the I Taller sobre Procesos de Negocio e Ingeniería del Software
First page
10
Last page
17
Group of research
IMP - Information Modelling and Processing

Participants