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What is that thing called internal quality assurance system?

Author
Sánchez, F.; Pastor, J.; Casanovas, J.
Type of activity
Presentation of work at congresses
Name of edition
21st Excellence in Services International Conference
Date of publication
2018
Presentation's date
2018
Book of congress proceedings
Proceedings of 21st Excellence in Services International Conference: Le Cnam, 30-31 August 2018
First page
593
Last page
612
Repository
http://hdl.handle.net/2117/133353 Open in new window
URL
http://sites.les.univr.it/eisic/wp-content/uploads/2018/11/43-Sanchez-Pujol-Pastor-Collado.pdf Open in new window
Abstract
Purpose: The main purpose of this paper is to explore and to propose a comprehensive definition and conceptualization of an Internal Quality Assurance System (IQAS) for Higher Education Institution (HEI) by using Work Systems Theory (WST) as a theoretical lens. Design/methodology/approach: The paper follows a multiple method research approach by grounding on a literature review and validating against a published study case. Findings: After analysing a number of IQAS definitions, the paper...
Citation
Sánchez, F.; Pastor, J.; Casanovas, J. What is that thing called internal quality assurance system?. A: Excellence in Services International Conference. "Proceedings of 21st Excellence in Services International Conference: Le Cnam, 30-31 August 2018". 2018, p. 593-612.
Keywords
HEI, Higher education institution, IQAS, IQAS conceptualization, IQAS definition, Internal quality assurance system, Multiple method research, WST, Work systems theory
Group of research
IMP - Information Modelling and Processing
inLab FIB

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